Service and Maintenance

Hot water heaters and steam boilers work very hard and in many cases are pivotal to the operation of a business or the comfort of a buildings occupants.

If preventative maintenance is overlooked this may well be false economy, a failed steam boiler or hot water heater can be inconvenient, costly to repair and worst of all result in loss of production for your business.

Properly maintained these assets can serve you relatively trouble free for decades and at Simons, we aim to provide you with the service and expertise to ensure exactly that!

Simons Maintenance Team are qualified and skilled technicians

customerQUALIFIED TECHNICIANS

Our service technicians receive full in house training with all manufacturers of equipment we service. The company are kept up-to-date with all legislative and technological advances. Simons Group hold all current ISO 9001 accreditations as well as the following certification. The company holds EMS Certification, IMS Certification, OHS Certification, QMS Certification.

aftercareREGULAR SERVICE

All equipment requires regular, periodic maintenance and inspection to ensure optimal performance and our routine services are carried out in accordance with manufacturer guidelines. At Simons, we have a personal approach to service, where we will assign your equipment a particular Service Engineer. This builds familiarity with your site to ensure consistency.

 

Top tips from our Service Manager Neil Anderson

 

 

  • MAKE SURE IT GETS SERVICED!
    An experienced technician can ensure your boiler is not only reliable but efficient too, saving you money on running costs in the longer term.
  • DO YOUR BIT FOR THE ENVIRONMENT!
    Properly set up, your gas boiler will omit less pollutants than one which is burning badly.
  • PUT A SERVICING SCHEDULE IN PLACE!
    Or better still, let us worry about. Our service department will contact you whenever your boiler is due for maintenance and arrange a convenient time that suits you.
  • KEEP A LOG BOOK!
    Just like a car, keep on top of all repairs, parts used and recommendations from our experienced technicians.
  • PAY ATTENTION TO IT NOW AND THEN!
    Keep an eye on vegetation growth around gas flue outlets or ventilation points. A blocked flue or lack of air flow can cause your boiler to burn badly and give off dangerous fumes.
  • CHECK FOR LEAKS EVERY NOW AND THEN!
    Leaking pipes will only get worse over time and can cause severe damage to the boiler and its surroundings.
  • KEEP AN EYE ON SAFETY VALVES!
    Safety valves are there for a reason. If you notice one which is weeping it may be in need of replacement or your boiler may be operating overpressure.
  • BE AWARE OF YOUR WHS RESPONSIBILITIES!Steam boilers should be maintained as per the manufacturers specifications and internally inspected annually.
  • NEVER ATTEMPT TO MAINTAIN A BOILER YOURSELF!
    It’s great to have an understanding of your boiler but it’s best to leave its maintenance in the hands of our fully trained, experienced technicians.
For repairs, breakdowns and preventative maintenance to hot water heaters and steam boilers please contact neil@simonsboiler.com.au our one of our experienced team 02 8338 8660.

We can also assist you with quotes, servicing schedules, assistance with operation and other boiler related enquiries you may have.